SwivelsRus-vs-Discountvantruck-Swivel-Adapter-Review

While today the North-American market is mostly shared between DiscountVanTruck and SwivelsRus, the question remains: which one is the best swivel and will give you more bang for your bucks?


We installed each one of them side by side in our 2016 Ford Transit van conversion; here is our review and our pick!

Price

Total price at the time of writing this review (March 2017), including shipping (within USA):

DiscountVanTruck

$ US

SwivelsRus

$ US

Product Quality and Manufacturing

The DiscountVanTruck swivel adapter looks like a crafted product (not that there is something wrong with that), as opposed to the SwivelsRus that looks more like a higher-end product.

We did not weight both, but the SwivelsRus feels much, much lighter than the DiscountVanTruck.

SCORE:

DiscountVanTruck

SwivelsRus

Ease of Installation

We first installed the DiscountVanTruck on the passenger side. Unfortunately, the hole pattern of the swivel adapter did not match the hole pattern of the Transit seat base, so we had to slightly elongate the holes. In addition, by design, the DiscountVanTruck rotates around a drilled bolt; the electrical wire of the seat must be routed through that drilled bolt. Since the electrical connector is larger than the hole of the drilled bolt, the connector must be disassembled, routed and re-assembled. It’s doable, but it takes some extra time and effort. Because of the drilled-bolt design, the DiscountVanTruck swivel adapter cannot be install on the driver side with the dual batteries option; it will interfere with one of the battery. We learnt that the hard way…

We then installed the SwivelsRus on the driver side (after we lowered the e-brake, as it should). The hole pattern of the swivel adapter matches perfectly the hole pattern of the Transit. The design of the SwivelsRus is more convenient: it rotates around a large cutout and that leave plenty of space to route the electrical cable.

SCORE:

DiscountVanTruck

SwivelsRus

Operation

Smooth Operation: The DiscountVanTruck operates fine, but is not as smooth as the SwivelsRus which rotates more easily.
Lever: We prefer the lever of the SwivelsRus to the DiscountVanTruck. The DiscountVanTruck is too long and we will have to trim it.

SCORE:

DiscountVanTruck

SwivelsRus

Wobble (Freeplay)

The DiscountVanTruck swivel feels very stiff and secured.

If you “shake” the seat installed on the SwivelsRus adapter, there is definitely a good amount of wobble (side-to-side play). We would not expect that from a high-end product. We’re not the only ones, others have reported the same with their SwivelsRus adapter too. Fortunately, once you sit on the seat, the wobble is not really noticeable anymore.

SCORE:

DiscountVanTruck

SwivelsRus

Customer Service

There is room for improvements on both sides.

DiscountVanTruck: we did not like the fact that the hole pattern was off, so we first asked for a refund. We were offered 50% refund AND we had to pay the shipping back. We don’t think it is acceptable since the product we got did not worked as advertised.

SwivelsRus: We were sent a Mercedes Sprinter swivel. We wrote an email to inform them that we got the wrong swivel adapter; an hour later, we had a call from the customer support. Nice! They showed a lot of concern about the fact the we got the wrong swivel, but they refused to pay for the shipping from Canada. We would have to drive to the USA to get free shipping back… we finally paid for the shipping ourselves (but SwivelsRus paid the shipping to send us a new one). After that call, the communication with them was just average. It took some time to heard from them, we wish we had the same service as when we first got the call from them. When we got the replacement swivel, we opened the box to find a complimentary (a “sorry-we-messed-up” gift) hood bra & windshield cover. We will review them later!

On both sides, the online purchase experience is not up to our expectation. It’s 2017 folks! A little investment in the website would go a long way. SwivelsRus advertise a bunch a different email addresses throughout their website; we had to try 3 different ones before our email went through.

SCORE:

DiscountVanTruck

SwivelsRus

Overall Satisfaction

We have a winner!

We prefer the SwivelsRus swivel adapter over the DiscounVanTruck and we think it is worth the higher price tag. That being said if you are on a tight budget or if you don’t like wobble, the DiscountVanTruck will do the job.

SCORE:

DiscountVanTruck

SwivelsRus

Our Installation Write-Up

Passenger Side

Driver-Side-Swivel-Heading

Driver Side

Disclosure:

This is a real-world, unbiased, review. We paid in full for the products and we were not sponsored by any of the company mentioned above. 

 

 

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ABOUT US

Hello! We’re Isabelle and Antoine, a couple dreaming of being on the move and we’re seeking for the ride of our life. We bought a Ford Transit van, we’re converting it to a campervan and we are now selling our house to make our dream a reality. We are sharing this in hope of inspiring and helping others to follow their dreams too!

 

 

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